Cancellation and refund policy

At PeakMind, we value your trust and are committed to providing transparent and fair policies that support your well-being journey. Please review our cancellation and refund terms below.

‍1. Therapy and Coaching Sessions:Clients may cancel or reschedule a booked session at least 48 hours prior to the scheduled time to receive a full refund. Cancellations made less than 48 hours before the session are non-refundable. Missed sessions without prior notice will not be eligible for any refund or rescheduling.

‍2. App/Program Subscriptions:Our subscriptions are typically non-refundable once activated. However, from time to time, PeakMind may offer a limited-time pro-rata refund window, as notified through official communication channels. Outside of such announced periods, no refunds or credits will be issued for subscription cancellations.

‍3. Cancellation Process:All cancellation requests must be made in writing via email to connect@peakmind.in. Upon receiving your request, our team will arrange a brief exit call to confirm your cancellation and, if applicable, initiate the refund process.

‍4. Refund Timeline:Approved refunds (if any) will be processed within 7–10 business days to the original payment method.

‍5. Policy Updates:PeakMind reserves the right to modify or update this policy at any time. Any changes will be reflected on this page with an updated effective date.